OUR Privacy Policy
Effective Date: [8/22/25]
Heritage Rescue & Repair Handyman Services LLC, doing business as Heritage Rescue & Repair (“Company,” “we,” “our,” or “us”), values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, and mailing address
Service Information: Property details, project details, and service requests
Billing Information: Payment details and transaction history (processed securely via third-party providers)
Communications: Messages, inquiries, and service-related correspondence
Technical Data: IP address, browser type, device information, and usage data
2. How We Use Your Information
We use your information to:
Schedule and provide handyman and repair services
Communicate regarding appointments, updates, and service requests
Send estimates, invoices, and receipts
Maintain internal records and service history
Improve our services and customer experience
Comply with legal obligations
3. SMS Communications & Consent
By providing your phone number through our website forms, you may opt in to receive SMS messages from Heritage Rescue & Repair Handyman Services LLC (DBA Heritage Rescue & Repair).
These messages may include:
Appointment reminders
Service updates
Follow-ups
Account or job-related notifications
Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP. For assistance, reply HELP.
SMS consent is not shared with third parties or affiliates for marketing purposes.
4. Information Sharing
We do not sell or rent your personal information.
We may share your information only when necessary to:
Work with subcontractors, contractors, or specialists required to complete your project
Coordinate with insurance providers (if applicable)
Process payments through secure third-party providers
Comply with applicable laws, legal processes, or governmental requests
All third parties are required to protect your information and use it only for the intended purpose.
5. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to:
Improve website functionality and performance
Analyze website traffic and usage
Enhance user experience
You may disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.
6. Data Security
We take reasonable measures to protect your personal information through secure systems, limited access, and responsible data handling practices.
However, no system is completely secure, and we cannot guarantee absolute security.
7. Your Rights & Choices
You have the right to:
Request access to the personal information we hold about you
Correct or update your information
Request deletion of your information, subject to legal or business obligations
Opt out of SMS communications at any time by replying STOP
8. Third-Party Services
Our website or services may include links to third-party websites or tools. We are not responsible for the privacy practices of those third parties.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
HERITAGE RESCUE & REPAIR (800) 908-8754